Follow a fictional bath-and-brush appointment through the supported workflow. This is a product guide, not a customer case study or a promise of time savings.
1. Prepare the people and services
Before taking bookings, set up the salon’s services, durations, staff availability and eligible groomers. Check the location timezone and any closures. Those details determine which appointments can fit into the day.
For this example, Alex is the groomer and Milo is a fictional pet. Use a test workspace or agreed demonstration records when trying the workflow; do not create practice appointments in a live customer’s schedule.
2. Book against availability
Choose the correct client and pet, the service and an available groomer. Review the proposed time and duration before saving. A booking enquiry from a website is not necessarily a confirmed appointment; check the state shown by the salon’s configured booking journey.
Try changing the time or service during the demo. The calendar should be checked again before the change is confirmed, so a longer groom is not silently fitted into an unsuitable slot.
3. Read the pet’s history before the visit
Open the pet record and previous grooming information. Review relevant handling notes in the intended staff-only fields, and keep client-visible information separate. Use the permissions of the staff account that will actually perform the work.
Private pet photos can provide context where the supported workflow is enabled. Obtain the appropriate permission and follow your salon’s own record-handling practices. An internal note should not be copied into a public message.
4. Complete the work and review the receipt
Check the services performed and use the supported salon checkout or receipt workflow to record the visit and payment. Recording cash or a payment taken on an external terminal does not itself charge a card.
Where online processing is configured, verify the salon’s payment account and the exact payment result. Software subscription charges are separate from a pet owner paying the salon. Review the recorded activity against your normal payment reconciliation process.
5. Agree the next visit
Discuss a suitable interval with the client and review the next available time. If you use recurring visits, agree the scheduling window and check how exceptions are handled. A recurring appointment is not an automatic membership payment.
Before relying on reminders, verify the salon’s delivery settings and customer permissions. A reminder being prepared or queued is not proof that the client received it.
Bring your real workflow questions to the demo
Share those questions with the Flor team. The walkthrough should make your next decision clearer, whether you need software alone, a website connection or help assessing an export.
- Can the person who books today complete the same steps?
- Are internal notes visible only to the right staff?
- Can you distinguish a request, confirmed booking, completed visit and payment record?
- What needs setup before your team can use the workflow?
Published by Flor Technologies to help you evaluate the software. Confirm your salon’s feature configuration during a walkthrough.