groomaiBY FLOR TECHNOLOGIES
GROOMAI · PET GROOMING SOFTWARE

Plan recurring grooming appointments with room for exceptions

Understand repeat-visit intervals, agreed scheduling windows, conflicts and the difference between pausing a series and cancelling a booked visit.

Flor Technologies · Flor Tel Inc.Updated
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A recurring schedule plans future grooming visits. Review the client’s agreement, available times and individual appointments; it does not create a paid membership.

Start from a saved appointment

Open a saved, eligible appointment in the booking calendar and review the client, pet, location, groomer and services. The recurring-visit workflow uses that appointment as the starting point for the schedule.

Choose an interval that the client and salon have agreed. The supported interval is 1–52 weeks; this is a software range, not advice about how frequently an individual pet should be groomed. Confirm the customer’s agreement before creating the schedule.

Agree a useful time window

Review the preferred local start time and how much later in the day or how many days forward the salon may look for a slot. The location timezone is part of this calculation. Choose automatic booking or staff booking deliberately.

For a fictional example, a client may agree to a six-week interval with a limited shift from the preferred time. That is an illustration, not a default you should apply to every pet. If only one exact time is acceptable, make that constraint clear.

Review visits that need attention

A repeat pattern does not guarantee available time. Staff hours, closures, service eligibility and existing appointments still matter. Review cycles marked as unbooked or needing attention instead of assuming the whole schedule is confirmed.

Where available, “Find and reserve this visit” asks the software to check and book the relevant cycle. Review the result and open the linked appointment in the calendar before communicating a confirmed time.

Separate one appointment from the recurring schedule

What you want to doWhat to review
Move or cancel one booked visitOpen that appointment in the calendar and review its individual state.
Stop adding future reservationsUse “Pause future replenishment” on the recurring schedule.
Cancel appointments already bookedReview and cancel those appointments in the calendar; pausing alone leaves them booked.
Restart future planningResume recurring visits, then review the resulting cycles and any conflicts.

Pausing also stops new recurring reminders. Existing appointments remain booked until cancelled in the calendar. Check both the recurring schedule and the calendar when a client asks to stop or change the arrangement.

Check reminders and payments separately

Email reminders depend on the salon’s delivery configuration and customer permissions. Ask to see the enabled workflow during onboarding and distinguish a scheduled message from a delivered message.

A recurring visit is an appointment arrangement. It does not itself sell a membership, charge a stored card or guarantee a payment. Those are separate commercial and payment workflows.

Published by Flor Technologies to help you evaluate the software. Confirm your salon’s feature configuration during a walkthrough.

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