01

Contact requests

When you send a request, Flor Tel Inc. receives the details you provide: your name, business, contact details, province or territory, workflow interest and message. We save the request in Flor LMS to respond and manage follow-up. Please do not send passwords, payment-card information or customer and pet records through this website.

02

Delivery and retention

Requests are first saved in a protected delivery queue and sent to Flor LMS. The delivery copy is removed 30 days after successful delivery; pending requests remain until delivery or administrative resolution. The LMS record is retained for handling the enquiry and related business records until the website team removes it under its retention process. Contact us to ask about access, correction or deletion, subject to applicable retention obligations.

03

Flor product guide

The on-page guide uses published product information. It does not access your salon account. Text entered in the guide stays in the current browser session; contact information is sent only when you submit the contact form with permission.

04

Technical information

Our hosting services process technical request data to serve the site, prevent abuse and diagnose problems. The website does not send form fields or guide conversations to advertising or analytics services. Google Analytics loads only after you choose “Allow analytics”. It uses cookies to measure page visits, software-link clicks and successfully saved enquiries. We send published page paths and event categories, not query strings, form values, guide conversations or enquiry references. Google receives technical information such as device/browser information and the IP address needed for network delivery; processing may occur outside Canada. Advertising features are disabled. Your analytics choice is stored on this device for up to 180 days. You can change it using “Privacy choices” in the footer; declining stops collection and removes this site’s Analytics cookies. The website and enquiry form work without analytics. See Google’s privacy information at policies.google.com/privacy.

05

Your choices and contact

Submitting a contact request gives permission for follow-up about that request, not a general marketing subscription. For website privacy or account support, contact kazi@cansoft.com. This notice was updated November 11, 2026.